Cookie Policy
This cookie policy explains how CNG Switch uses cookies, analytics technologies and similar tracking tools when you use our website and business energy enquiry services.
This policy should be read alongside our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. Cookies help websites function correctly, improve user experience, understand visitor behaviour and support analytics or advertising systems.
Some cookies are essential for website operation, while others are optional and used for analytics, advertising or marketing purposes.
Types of cookies we may use
Essential cookies
Essential cookies help the website function properly. These may include security, form handling and technical website operation features.
These cookies cannot usually be disabled because they are required for the website to work correctly.
Analytics cookies
Analytics cookies help us understand how visitors use the website, which pages are visited and how users interact with content.
These may include services such as:
- Google Analytics
- Microsoft Clarity
- Hotjar
Advertising and tracking cookies
Advertising cookies may be used to measure campaign performance, improve advertising relevance and support remarketing activities.
These may include:
- Meta / Facebook Pixel
- Google advertising technologies
- Remarketing and conversion tracking systems
Live chat technologies
If live chat is enabled on the website, the provider may use cookies or similar technologies to manage conversations, improve support performance and recognise returning users.
How CNG Switch uses cookies and tracking technologies
We may use cookies and tracking technologies to:
- Keep the website secure and functioning correctly
- Improve website performance and usability
- Understand visitor behaviour and website traffic
- Measure marketing and advertising effectiveness
- Improve lead generation and customer support processes
- Remember preferences where appropriate
Consent and cookie controls
Where required by applicable law, non-essential cookies and tracking technologies will only be activated after you provide consent through our cookie banner or cookie controls.
You may be able to:
- Accept all cookies
- Reject non-essential cookies
- Adjust cookie preferences
You can also control cookies through your browser settings.
Third-party services
Some cookies, analytics systems and tracking technologies may be provided through third-party services integrated into the website.
Depending on active integrations, these providers may include:
- Meta / Facebook
- Microsoft
- Hotjar
- Live chat providers
- Advertising and analytics providers
These providers may process information under their own privacy policies and terms.
Managing cookie preferences
Most web browsers allow you to control cookies through browser settings.
You can usually:
- Delete existing cookies
- Block certain cookies
- Block all cookies
- Receive alerts when cookies are used
Disabling some cookies may affect website functionality or user experience.
Changes to this policy
We may update this cookie policy from time to time to reflect changes in technology, legal requirements or website functionality.
Any updates will be published on this page.
Last updated: 7 May 2026