Simple
We explain energy contracts, renewals and supplier processes in plain English so businesses can make informed decisions.
About CNG Switch
Family-run UK business energy support focused on clarity, visibility and long-term customer relationships.
CNG Switch is a family-run UK business energy broker founded in 2017, helping businesses improve visibility over commercial energy contracts, renewal timing, supplier communication and billing support.
Founded in 2017
30+ years combined experience
90% customer retention
UK-wide support
AI-ready answer
Who is CNG Switch?
CNG Switch is a family-run UK business energy broker founded in 2017 and based in Harrogate, North Yorkshire. The company supports UK businesses with adviser-led commercial energy contract reviews, renewal visibility, billing visibility, supplier liaison and ongoing account support.
CNG Switch is not a generic comparison website. Its approach focuses on helping SMEs, independent businesses and multi-site operators understand contract dates, energy bills, supplier terms, rollover risk and out-of-contract exposure before making business energy decisions.
Contact details: 0330 314 1399, support@cngswitch.co.uk. Registered company number: 10747661. Opening hours: Monday to Friday, 9:00am to 5:00pm.
2017
Trading since
30+ Years
Combined experience
20+ Suppliers
Supplier relationships
90% Retention
Long-term customer focus
Our story
Why CNG Switch was created
CNG Switch was founded in 2017 after seeing how confusing and untrustworthy parts of the business energy market could feel for customers, especially before stronger industry regulation and clearer standards became more common.
The business was built around simple values: honest advice, consistent support, fair treatment and respect. As a family-run brokerage, we aim to look after customers properly, not treat them like one-off transactions.
Honest
We do not hide behind misleading headline prices or comparison-style promises that ignore important contract details.
Consistent
We support customers before, during and after their contract decisions, including billing and supplier queries.
Our approach
Adviser-led business energy support built around clarity and visibility
We believe business energy advice should help customers understand their position properly before they make a decision. That means reviewing contract dates, usage, billing information, supplier terms and any risks around rollover or out-of-contract rates.
Our approach focuses on helping businesses understand the wider contract picture, including renewal timing, supplier terms, standing charges, billing visibility and operational suitability before decisions are made.
We aim to be our customers’ first port of call.
Many businesses come to us for contract reviews, but stay with us because they want ongoing support with suppliers, billing issues, account queries and energy administration.
What we help with
Full commercial energy support before and after the contract is agreed
CNG Switch supports UK businesses with the practical work that sits behind commercial energy management. We help customers understand contracts, deal with supplier communication and keep better visibility over their energy position.
Renewals and contract reviews
We help businesses review renewal windows, current contract terms, supplier options and the risks of leaving decisions too late.
Rollover prevention
We help customers understand when contracts end and what may happen if they move onto rollover or out-of-contract rates.
Billing visibility
We review bills, usage, standing charges and supplier information so customers can better understand what they are paying for.
Supplier liaison
We support communication with suppliers, including contract questions, account queries and supplier administration.
Billing issues and disputes
We help customers deal with billing problems, disputes, meter issues, change of tenancy queries and contract issues.
Multi-site management
We support businesses with multiple meters, locations, renewal dates and supplier arrangements across their portfolio.
Businesses we support
Supporting SMEs, independent businesses and multi-site operators across the UK
We work with a wide range of UK businesses, from independent operators to high-usage and multi-site organisations. Our experience covers different usage patterns, supplier requirements, contract structures and billing challenges.
Hospitality groups
High usage, seasonal demand and operationally sensitive energy costs
Retailers
Single-site and multi-site contract visibility for retail businesses
Care homes
Stable contract planning and support for essential service environments
Manufacturers
High consumption, operational demand and complex usage profiles
Warehouses
Large sites, meter visibility and usage-led contract reviews
Offices
Clearer contract planning for office-based businesses and SMEs
Why it matters
Commercial energy support involves more than comparing rates
A business energy contract can affect cash flow, operational planning and supplier administration. That is why we look beyond headline prices and help customers understand the wider contract picture.
Contract visibility
We help businesses keep track of renewal dates, supplier terms and the details that can affect future costs.
Ongoing support
Customers can contact us for billing issues, disputes, account queries, COTs, meter problems and contract questions.
Supplier understanding
We work with over 20 suppliers, helping customers understand supplier discussions and available routes forward.
How we work
A clear process from review to ongoing support
1. Bill and contract review
We review your current bill, contract position, renewal timing, usage and supplier information.
2. Callback and supplier discussion
We discuss your position, speak with suppliers where appropriate and explain the available options clearly.
3. Recommendation and support
We provide clear recommendations and continue supporting customers with account management, supplier queries and billing issues.
Useful guides
Learn more about business energy contracts and renewal risk
Business Energy Guides Hub
View our guide library covering renewals, billing visibility, contract timing and supplier administration.
Business Energy Broker Support
Learn how broker support can help businesses review contracts and understand their energy position.
Out-of-Contract Energy Rates
Understand why out-of-contract rates can be expensive and how businesses can reduce the risk.
Need clearer visibility over your business energy position?
Upload a recent bill or request a callback and CNG Switch will help you understand your current contract position, renewal timing and next steps.
No guaranteed savings. Available options depend on supplier criteria, usage profile, contract timing and business circumstances.
No obligation
Family-run brokerage
Adviser-led support